Before you call...
More often than not we can get you machine up and runnning but sometimes we may need to re-install your operatng system. Please check that your computer has a legible COA Licence sticker (examples below) or that you have the genuine Windows licence key. Usually the licence is stuck on the bottom of laptops, underneath the battery or stuck on the side of desktop tower PC casings

If you require re-installation of any other software you will require to have valid product licences for same. We cannot install software without a vaild licence